Returns and refunds policy
- You can request a return or replacement within 48 hours of delivery if you received a wrong, damaged or defective item.
- The item must be unused, with all accessories, tags and original packaging. Please share photos (and an unboxing video if available) when you raise the request from My Orders or by WhatsApp.
- We review the request and, once approved, arrange pickup or ask you to bring the item to the store.
- Items marked non-returnable on the product page, used items, and items damaged after delivery cannot be returned. Problems that appear after use are covered by the manufacturer's warranty; we will help you contact the brand's service centre.
- Refunds are made to the original payment method (card / UPI / net banking) through the payment gateway within 5–7 working days of approval. Cash payments are refunded by UPI or bank transfer, or at the store.
Last updated 28 September 2026