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Grievance redressal

If you have a complaint about an order, product, payment or your data, please contact our grievance officer:

Bingshati Debnath
Urban Kitchen, 80/1, Feeder Road, Belgharia, Near Bata More, Kolkata 700056
Email: urbankitchen1981@gmail.com
Phone:

We acknowledge every complaint within 48 hours and aim to resolve it within one month.

Last updated 28 September 2026